Privacy policy.
How this site handles your information, the cookies it uses, and how to opt out at any time.
Draft for review. The highlighted blanks are facts Liv fills in before launch, and this policy is to be reviewed by her lawyer. This note goes when it is final.
Who we are
This website, keepupwithliv.com, is run by [legal name of the business] ("Keep Up With Liv", "we", "us"), the business of Olivia Marie, based in [city, province], Canada. Our mailing address is [mailing address].
The person in charge of protecting personal information is Olivia Marie, Founder and CEO. You can reach her at liv@keepupwithliv.com about anything in this policy.
What we collect, and when
We only collect what we need, and most of the site works without collecting anything about you at all.
| When | What | Why |
|---|---|---|
| You visit any page | Technical details our host records: IP address, browser, the pages requested | To deliver the site and keep it secure |
| You first arrive | Your general location (country, and province or state in Canada and the US), worked out by our host from your IP address | To apply the right privacy setting for where you are. We do not store it; your browser remembers it for 24 hours |
| When Analytics is on (see Your choices) | Google Analytics 4: pages viewed, how you arrived, approximate location (city level), device and browser, actions on the page | To understand which pages are helpful |
| When Marketing is on (see Your choices) | Meta Pixel: pages viewed and actions, browser and device, IP address | To measure our ads on Facebook and Instagram and show you relevant ads there |
| You send the contact form | Name, email, subject, message | To reply to you |
| You send a speaking inquiry | Name, email, organization, event name, date, location, audience size, format, topic, message | To respond to your booking request |
| You press play on an episode | Your IP address and browser go to Buzzsprout, which streams the audio | To play the podcast |
| You make privacy choices or pause an episode | Your choices and where you paused, stored only in your own browser | To remember them for you |
We do not ask for sensitive information through this site, and we do not knowingly collect information from anyone under 16.
Links to other services. Some buttons take you to other companies: our intake form (Google Forms), newsletter and private podcast sign ups (Flodesk), checkout and course access (Stripe and Kajabi), and Instagram, YouTube, Apple Podcasts and Spotify. Their own privacy policies apply to what you share with them there.
How we use it
- To reply to your messages and speaking requests, and to follow up on them.
- To run the site and keep it secure.
- To measure how the site is used (Analytics) and how our ads perform (Marketing), as set out in Your choices below.
- To meet our legal obligations, for example tax and business records.
We do not sell your personal information for money. If you allow Marketing, the Meta Pixel shares information about your visit with Meta for advertising. Some US state laws treat that as "sharing" or "targeted advertising", which is why you can opt out at any time and why we honor Global Privacy Control.
Cookies and similar technologies
Whether analytics and marketing start on or off depends on where you are (see Your choices). Either way, you can switch them off at any time.
| Name | Set by | Category | Purpose | Lasts |
|---|---|---|---|---|
liv-consent | This site (browser storage) | Necessary | Remembers your privacy choices | 12 months, then we ask again |
liv-geo | This site (browser storage) | Necessary | Remembers your general location so the right privacy setting applies | 24 hours |
liv-pos | This site (browser storage) | Necessary | Remembers where you paused an episode | Until you clear it |
_ga, _ga_* | Google Analytics 4 | Analytics | Tells visits and sessions apart | Up to 2 years |
_fbp, _fbc | Meta Pixel | Marketing | Measures ad results and helps deliver ads | Up to 90 days |
Our fonts and site code are hosted on our own site, so no other company receives anything when a page loads.
Your choices, and how to opt out
Where you are decides the starting point.
- In the United States, and in Canada outside Quebec, analytics and marketing are on from your first visit. A notice tells you so when you arrive, naming Google and Meta, and you can opt out right there with one click, or at any time later.
- In Quebec, the European Union, the United Kingdom, Switzerland and everywhere else, they stay off unless you allow them. On your first visit you can choose Accept all, Reject all, or Choose category by category, and rejecting keeps everything off. If we cannot tell where you are, we treat you this way too.
Wherever you are:
- Any time, open Your privacy choices at the foot of every page. Switching a category off deletes its cookies and stops the tool from running.
- Global Privacy Control. If your browser sends this signal, we treat it as your choice to opt out of marketing (the sale or sharing of personal information and targeted advertising), and the Meta Pixel stays off.
- Other ways to opt out: Google's Analytics opt out add on (opens in a new tab), Meta's ad preferences (opens in a new tab), your browser's cookie settings, and the industry tools at youradchoices.ca (opens in a new tab) (Canada), optout.aboutads.info (opens in a new tab) (US) and youronlinechoices.eu (opens in a new tab) (Europe).
- Email. Every newsletter has an unsubscribe link.
You can withdraw your consent at any time. It does not affect anything that happened before you withdrew it.
You have not made a choice yet, so analytics and marketing are off.
Where your information is stored
Our providers store information in the United States, and Meta also in Ireland. Laws there may differ from where you live, and authorities there may be able to access it. For visitors from the European Union, the United Kingdom and Switzerland, these transfers rely on the EU and US Data Privacy Framework and the standard contractual clauses our providers offer. For Quebec residents, information may be communicated outside Quebec to the providers listed above.
How long we keep it
- Contact and speaking messages: [for example 24 months] after our last exchange, then deleted.
- Google Analytics data: [2 or 14 months, as set in Google Analytics].
- Cookies and browser storage: as listed in the table above.
- Business and tax records: as long as the law requires.
Your rights
Depending on where you live, you can ask us to tell you what we hold about you, give you a copy, correct it, delete it, limit how we use it, or stop using it for marketing. Email liv@keepupwithliv.com. We may need to confirm who you are first. We reply within 30 days, or sooner where the law requires, and there is normally no charge.
Canada
Outside Quebec, analytics and marketing rely on your implied consent: we tell you when you arrive and you can opt out with one click, at any time. You can access and correct your information and withdraw your consent. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada (opens in a new tab).
Quebec
Analytics and marketing are off unless you switch them on. You also have the right to be told about the technologies used to collect your information and how to switch them on or off, to receive your information in a structured format, and to ask that links to it be removed. You can contact the Commission d'accès à l'information (opens in a new tab).
European Union and United Kingdom
We rely on your consent for analytics and marketing, on taking steps at your request (or our legitimate interest in replying) for messages and inquiries, and on legal obligations for business records. You have the rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent. You can complain to your local data protection authority, or in the UK to the Information Commissioner's Office (opens in a new tab).
United States, including California
Residents of California and other states with privacy laws can ask to know, access, correct and delete their information, and can opt out of the sale or sharing of personal information and targeted advertising with the notice on your first visit, Your privacy choices, or Global Privacy Control. You can use an authorized agent, appeal any decision by replying to our answer, and you will not be treated differently for using your rights.
Children
This site is not meant for anyone under 16, and we do not knowingly collect their information. If you believe a child has sent us information, email us and we will delete it.
How we protect it
The site runs over a secure connection, access to messages is limited to Liv and the people who help her run the business, and our providers protect what they hold. No method is perfect, so we keep only what we need.
If a breach ever puts your information at real risk, we will act to contain it, tell you and the relevant authority where the law requires, and keep a record of it.
Changes to this policy
We will update this page when our practices change, and change the date below. If we add a new tool that uses your information, we will ask for your choice again.
Contact
Olivia Marie, Founder and CEO
[legal name of the business]
[mailing address]
liv@keepupwithliv.com
Last updated [date of launch].